The most essential thing in running a business is communication where barred messages may distort the kind of information that is transmitted thus giving the wrong information to the receiver. Information should reach the receiver with precision and clarity such that it has an authenticity in the message carried and not a single word uttered out of the context. Any method that is used to transmit an information from the sender to the receiver with all other factors remaining constant should be clear and precise.With the technological advancement most communication in the modern times happens through phones, may it be mobile or the landline phones.Telephony is the technological association of transmitting voice from one person to another who might be distantly located that is mostly done through the use of phones. The use of traditional technological modes of transmission of a voice from the receiver to the sender is known as telephony. The business environment have bettered its performance through the use of communication technology which is very highly embraced in the modern days.Telephony has impacted positive growth in business with the help of the cloud telephony that has enabled business to increase control and monitor in a business, accommodating communication in the businesses that have low infrastructure just to mention but a few.
Telephony has brought with it so many advantages in the running of offices in businesses and as well the individuals that have found it necessary installed in their homes.The innovation has helped many businesses to share the available telephone resources where only a few of the gadgets are needed to perform for a business to run. The introduction of telephony systems in an office made it possible for the calls to be transferred from one person to another where the information is now transmitted to the right person. The costs of running communication are cut down by the telephony as only few systems are needed to run the whole organization. Unlike the use of mobile phones where the services require people to each acquire a phone the system has proved otherwise where the use of few gadgets tend to be effective in an office.In every business there should be a system that responds quickly from the caller to the receiver thus the system is made in such a way that all the messages that are transmitted are not in any way slackened thus helping in first decision making. The phones have been enhanced in a way that they can also receive abroad calls.
The systems are not discriminative on the size of the business as they can adapt to small and large businesses.